Product Designer (All Genders)

Permanent employee, Full-time · Zagreb / HR

Your tasks
The Product Designer is a core member of the cross-functional product team and shares responsibility with Product Management and Engineering for ensuring that the product component is valuable, usable, and feasible. The role focuses on understanding real user problems, validating solution hypotheses, and designing experiences that are intuitive, efficient and technically realistic.
The Product Designer works across the full Discovery and Delivery cycle: from insights, problem framing and prototyping to usability testing, interaction design, and measurement of user outcomes in production.
Responsibilities

Continuously research and understand customer and user needs in the context of the component

Frame problems and validate hypotheses through rapid experimentation (interviews, prototyping, usability testing, data signals)

Translate insights into flows, navigation structures, and interaction patterns

Create low- and high-fidelity prototypes to iterate collaboratively with users, Product Management and Engineering

Pair daily with engineers and the PM to ensure that solutions are elegant and implementable

Measure UX outcomes (task success, adoption, time to completion, retention) and improve them iteratively

Contribute to and evolve the shared design system together with the Lead Designer
About the job
We are looking for a Product Designer to join one of our autonomous product teams. You will work closely with Product Management and Engineering to deeply understand user problems, design intuitive and scalable solutions and validate them through continuous testing and experimentation. You will take ownership of the user experience of your product component and ensure that every release measurably improves user and business outcomes.
What you will do

Lead end-to-end experience design for one ore more product components

Conduct qualitative research and prototype-driven validation to reduce product risk early

Translate insights into wireframes, prototypes, and production-ready interaction designs

Drive usability and value validation before and after release

Collaborate daily with engineers and PMs to deliver high-quality solutions

Ensure alignment with our design system in partnership with the Lead Designer
You
What you bring

Experience in product design for complex digital products (B2B or B2C)

Mastery of interaction design, prototyping, and usability testing

Strong problem-solving skills and a user-value-driven mindset

Comfort working in agile product teams with fast learning cycles

Familiarity with design systems and component-based UI libraries
About us
What we do:
 
F24 is Europe’s leading Software-as-a-Service (SaaS) provider for resilience. More than 5,500 customers worldwide rely on F24’s digital solutions, which support companies and organisations through all areas of resilience. Solutions cover business messaging and service notification, emergency and mass notification, incident and crisis management, as well as governance, risk and compliance. 
 
F24 supports customers in virtually every sector ranging from energy, healthcare, industry, finance, IT, tourism and aviation to a wide variety of public organisations. Many years of international experience have made F24 experts in improving resilience with digital solutions. 
 
The company was founded in 2000 in Munich, where F24 AG’s head office is still located. Today, F24 supports companies and organisations in more than one hundred countries, via more than 20 locations in Europe and beyond. The F24 AG Board of Directors consists of F24 co-founder Christian Götz and the spokesperson Dr. Jörg Rahmer.

Find out more about working at F24 here.

Good reasons to work at F24:

  • Have a tangible impact! Work in an agile environment where you make an important contribution to the success of our customers and the future of our company.
  • Become part of our established company with an inspiring culture, flat hierarchies and our open, honest, innovative and supportive team!
  • Grow with us: We are a company on the road to success, experiencing steady international growth. You have the opportunity to help shape our development.  
  • Take advantage of our flexible working model: We rely on a combination of presence in our offices and work from home. This way we strengthen our team spirit and at the same time gives you the opportunity to achieve the best possible balance between private and professional life.
Your application
Thank you for considering a career at F24. Please fill out the following form. In case you are experiencing problems with the document upload, mail your documents to jobs@f24.com.
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